Our commitment to you

Convenience. Reliability. And no nasty surprises. They’re what service should be. And they’re exactly what Tilford promises when you have your car serviced with us.


Tilford Service Department is staffed by Ford Factory Trained Technicians. We use state of the art Ford designed specialist diagnostic equipment only available to Ford dealers.

Tilford offers more than just vehicle servicing. Our Service Department provides a comprehensive range of service products including tyre fitting, balancing and rotation, brake servicing, suspension checks, plus much more.

For your convenience we offer a customer lounge with a cappuccino machine, kids play area and office space, so you can sit back, and relax whilst your car is being serviced. Loan Vehicles are available for FREE with any scheduled service, alternatively, we offer complimentary transport to any local destination.

As an authorised Ford Dealer, we can complete any outstanding service campaigns at no charge to you. What’s more, all logbooks servicing to your vehicle are only fitted with genuine Ford Parts. Not only does every genuine Ford part meet Australian Design Standards, but each part also carries a 12- month warranty.

Then there is the advantage of having your entire logbook services recorded on the Ford computer system. in the event your logbooks are lost, your service history records are protected This all adds up to complete peace of mind


Free Loan Car

Don’t be without wheels. Drive your Ford in with scheduled service, and you’ll drive out in a free loan car.¹

Service Price Promise

With Ford’s Service Price Promise, you’ll know what you’re going to pay for a standard service before you even come in. So there are no nasty surprises for the life of your Ford.²

Free RACT Auto Club Membership

Our service doesn’t end with the service. You can receive free state Auto Club roadside assistance and member with every standard service, for up to 7 years. ³

Service Price Promise for Brakes

You’ll know the maximum price you will pay for Ford genuine fitted brake pad replacements for eligible models at a Participating Authorised Ford Dealer.⁴

Online Bookings

Book your car in for a service whenever it suits you. With just a few clicks, you can choose the time you want, check the estimated price.

Vehicle Report Card

Always know exactly what condition your car is in. We’ll not only tell you what work we’ve done, but what future work may be required.

Factory Trained Technicians

No mechanic can know your Ford better than those trained by Ford

Specialised Diagnostic Equipment

Rely on Ford’s unique equipment to ensure the health of your car.

Vehicle Software Upgrades

Keep your car’s engine and smart features software operating at its peak.

Genuine Ford Parts

Maintain the integrity and safety of your car with the parts made for it.

3 Year /100,000km Warranty

We guarantee our work, and have the warranty to back it up.⁵

Ford Tyre Program

The biggest brands at great prices, all in one convenient location.


If you should ever have an accident, make sure Genuine Ford parts are fitted to your vehicle to help maintain its integrity.

Ford Vehicle Warranty

Ford’s basic warranty includes major mechanical component coverage to over 500 parts on new and used cars. You also have the option to protect your vehicle for up to a further four years and unlimited kms.

Ford Motor Insurance

Protect yourself and your vehicle with an extensive combination of standard features and policy options.

The information contained within this website has been designed to provide you with a general introduction to Ford Servicing and vehicle maintenance. For information relating specifically to your vehicle, please refer to your owner’s manual. Ask our Service Advisors for the latest information on Ford vehicle servicing and maintenance.

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